 INFORMATION |
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| Feel free to contact us at anytime!
We are commited to providing fantastic service to each and every one of our members.
All emails are answered within 24 hours maximum. Please do not hesitate to tell
us if you find a non working site, a bug, or anything you may be having problems
with - we will fix it as soon as possible. |
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| PLEASE
READ THIS BEFORE CONTACTING US |
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| 1. There are no hidden charges or extra fees once you
purchase your Deluxe Pass. One pass gives you access to ALL our sites! Visit
our Content
Browser to see all the sites you're able to access with your membership. |
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| 2. If your access doesn't work, make sure you type your
username and password correctly and in lowercase - Username and Password are CaSe
SeNsItivE. |
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| 3. The best way to view our movies is
to right click the file and select ("Save target as..") and
then download to the folder of your choice on your hard drive. For some movies,
it won't work if you left click the movie link. You can also use a download manager
to download your movies. To get one (for free) visit our Members
Area Page. |
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| 4. If you just hear sound coming from a movie and have
no picture, you need to install the XviD codec which is 100% FREE. The XviD codec
can be downloaded here. |
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| HOW LONG
DO I HAVE TO WAIT FOR MY ACCOUNT TO BE ACTIVE? |
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| You'll just have to wait for 1 little minute
for your username/password to be propagated on all our servers. If after 10/15
minutes your account doesn't work, just contact us using the contact form including
your subscription ID or/and the email you used when you signed up. |
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| If your problem still hasn't been solved through the
use of our members area pages, contact us immediately
so we can help you correct the current problem, and address any other concerns
you may have. |